FAQs

Do you offer gift cards?

Yes!  North Lane Mercantile will provide a gift card voucher to you in any denomination requested.  We can personalize the gift card for you to represent the purpose of the gift, whether birthday, National Quilt Day, thank you or just because.

What are the payment options?

North Lane Mercantile accepts nearly all credit cards, PayPal, Venmo, CashApp, Zelle, ApplePay and more.  

Don't see the method you would like?  Email info@northlanemerc.com for help.

What is your return policy?

We want our customers to be happy.  Most items can be returned without question for up to six months.  Full refunds will be issued for returns 1-60 days after receipt.  Credit will be issued for returns between 61 and 180 days after receipt.

Some items, such as rulers, consumable notions, special requests and seasonal items, will only be accepted for a refund if unopened.  Please email info@northlanemerc.com for assistance on returns.

How does Block of the Month work?

Block of the Month provides an opportunity to work on pieces of a full quilt every month.  Once per month, a package will be sent to you with the pattern, fabric and applicable special tools to make a portion of a quilt.  Once all blocks have been received and made, typically between 9 and 12 months, a full size quilt with borders has been completed.  Some kits also contain the backing and binding fabrics.  

The monthly fee for the BOM will be charged approximately 5 days before the current month block is mailed out.